FAQs
Find answers to your most common questions about our authentic signed jerseys, shipping policies, and return procedures to ensure a seamless shopping experience.
Are the jerseys truly authentic and certified?Yes, all jerseys sold on The Vault Gallery come with a verified authentication certificate from renowned football stars. Our certificates ensure the legitimacy and provenance of each signed jersey, giving you confidence in your purchase. We work directly with athletes and trusted authenticators to maintain the highest standards of authenticity.What are the shipping options and delivery times?We offer secure and insured shipping worldwide, with delivery times varying based on your location. Typically, domestic orders arrive within 5-7 business days, while international shipments may take up to 10-15 business days. Tracking information is provided once your order has been dispatched for your peace of mind.What is your return and refund policy?We accept returns within 14 days of receipt, provided the item is in its original condition and packaging. Refunds are processed promptly once the returned item is inspected and confirmed to be authentic. If you have any issues with your order, our customer service team is ready to assist you to ensure your satisfaction.
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